Creating Disney-Inspired Magical Experiences

Disney is one of the world’s most iconic brands. The company has spent decades building an extremely loyal following, maintaining an outstanding reputation, and creating magical experiences. However, Disney’s wild success did not come from magic, it is a result of tried-and-true strategies carried out by the entire organization. In this episode of Experience Better, we interview Lenn Millbower, consultant, trainer, keynote speaker, and former Disney employee, to discuss the effective methods behind Disney’s magical customer experiences. Visit www.KUBRA.com for more customer experience tips.