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Experience Better: The CX Podcast delivers customer success stories, interviews, research, and more. Tune in every other month as we uncover the secrets behind great customer experience. Visit kubra.com/podcast for more information.
Episodes
Monday Jul 20, 2020
Monday Jul 20, 2020
Disney is one of the world’s most iconic brands. The company has spent decades building an extremely loyal following, maintaining an outstanding reputation, and creating magical experiences. However, Disney’s wild success did not come from magic, it is a result of tried-and-true strategies carried out by the entire organization. In this episode of Experience Better, we interview Lenn Millbower, consultant, trainer, keynote speaker, and former Disney employee, to discuss the effective methods behind Disney’s magical customer experiences. Visit www.KUBRA.com for more customer experience tips.
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