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Experience Better: The CX Podcast delivers customer success stories, interviews, research, and more. Tune in every other month as we uncover the secrets behind great customer experience. Visit kubra.com/podcast for more information.
Episodes
Monday Oct 26, 2020
Monday Oct 26, 2020
If you’re in the utility business, you know your customers are looking for clear, accurate, and quick communications during a power outage. In this episode of Experience Better: The CX Podcast™, we interview John Zumbado, Senior Engineer at Georgia Power, to reveal how consistent and proactive outage communications can be the difference-maker when it comes to happy and informed customers.
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